Holly House
Ibtisaam Abdallah
Registered Manager
“I have always been passionate about caring, I think it is so important to not only support the residents but also to support their relatives.”
Our newest home has been built specifically for 9 younger adults with dementia or other mental illnesses. Residents enjoy bespoke rooms which are designed to meet their needs, and all feature en-suite bathrooms. On admission, residents will have the chance to personalise their room, adding new furniture and fittings to suit their particular likes.
Holly House has an on-site therapy room, where residents can go for activities and to use computers. We find this is a great asset to help with improving the residents general well-being as they can get away from the busy part of the home to a quiet area which is still safe and familiar. Staff can provide one-to-one quiet time with residents in a relaxed environment which helps them to feel valued and supported.
Residents also have frequent visits from entertainers, and enjoy holistic therapies. Holly House has a dedicated Day Services team who provide individually tailored programmes for our residents and take residents out on frequent day trips to help keep them mentally and physically fit.
In order to meet their changing needs, we occasionally move residents between our 4 homes if medical professionals and their family agree that this would be in their best interest. We find this is always a positive transition as residents are already familiar with the home and the staff.
Holly House provides specialist care for people with a diagnosis of alcohol related dementia who have stopped drinking. This service has a rehabilitation element to it. We provide these residents with the opportunity to develop life skills and to regain their independence. We also provide a programme of activities which initially is aimed at improving their general health, starting with healthy eating and exercise as these have often been a neglected aspect of their lives during the years of drinking. We acknowledge that this can be a slow process, often with setbacks, but we remain positive and believe that with support, encouragement and guidance the vast majority can achieve a much improved quality of life and an improved sense of well-being. This is evident with our current client group.
Total Residents: 9
- Dementia
- Working Age (Under 65)
- Alcohol Related Dementia
- Nursing
- Elderly
- Beautiful Garden
- Large Communal Area
- Conservatory
- Cafe
- Therapy Room
- TV’s in Bedroom
- All en-suite Bathrooms
- Reflexology
- Chiropody
- Hairdressing
- On-site Laundry
- Activity and Events Program
- Day Services
- Aromatherapy
Gallery
Satisfaction Surveys
The below chart has been collated using customer satisfaction data collected from residents, their families, staff and professional visitors. Each bar shows the average rate of satisfaction in each key area. The full results report is available on on request.
Testimonials
The services and care provided to service users is of the highest standard. Each service user is treated with total respect and dignity and all needs are catered for 24hrs a day.
Holly House is a place where everyone feels comfortable, including staff and residents. It’s well managed by management and other staff and all residents’ needs are met.
All staff are incredibly compassionate towards all residents. I have been very inspired by this as a volunteer and have learnt a lot.
On December 19th, Southside Carehome hosted a heartwarming Christmas celebration for the residents of Holly House and Southside.
On Monday, May 6th, 2024, The Beeches Care Home hosted a delightful and heart-warming fundraising event, “Time for a Cuppa,” dedicated to raising awareness and funds for dementia.
Residents from The Beeches, Karenza, and Holly house Care home embarked on an exciting day trip to Ross-on-Wye, creating cherished memories along the way.
The day was filled with a variety of activities that brought joy and camaraderie to all residents that participated.